Help Center

Billing and Payments

  • Yes, all transactions are processed in US Dollars.

    For international orders, your financial institution will process a currency conversion after your transaction goes through.

  • International orders may be subject to additional duties, customs, or carrier delivery fees. 

     

    Duty and customs policies vary widely from country to country and are applied by the destination country’s Customs Office at their discretion.

     

    Carrier delivery fees, including COD fees, may also be assessed at the time your order is delivered.

     

  • If your basket is eligible for 4 interest-free payments with Klarna, you will be able to select Klarna as a payment method during checkout. 

    Please note that Klarna is only available for US customers at this time.

    Klarna will be available for purchases between $20 & $1000.

     

    After your order is processed and shipped, you will be charged for the first quarter of the total amount. Klarna will send you a notification once the payment has been processed and will also email you a reminder before processing your next payment. 

    The remaining three payments are collected every two weeks after that.

     

     

     

     

     

     

  • In case of a partial return, an updated statement with an adjusted payment schedule will be sent to you by Klarna, once you have received our confirmation that a refund was processed on our end. 

     

    With a full return, Klarna will refund any payments that have already been collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app. 

     

    Please note that it can take 5-7 business days for Klarna to adjust your payment plan (after your return was processed).