Help Center


  • Customers can enter a valid promo code at checkout to enjoy their discount!

    (Please note: Only 1 promo code can be added per transaction.)


    If you feel your code is active and it is not applying, our team is here to help! Contact us here and we will help you out.



    Why was the Shipping Discount not applied to my order?


    • Shipping discounts are dependent upon the type of product purchased and the location it is being shipped to (ship-to address). 

    • Our Free Shipping promotions are applicable to all orders within the continental United States (excluding Alaska and Hawaii) and select countries. If you notice that your item does not have a shipping discount applied in your cart, your item or ship-to address may not be eligible to receive the promotion.

    • Free Shipping promotions only apply to Standard Shipping. Expedited and Rush Shipping are not included.