Help Center

Anything else we can help with?

  • Click here for detailed information about how and where to enter our promo and gift codes during checkout.

     

    There could be a few reasons for why your promo code is not working:

     

            *We do not allow most promos to be combined
            *Your promo code is inactive

     

    If you feel your code is active and it is not applying, our team is here to help! Contact us here and enter the code and expected discount and we will help you out.

     

  • If you can’t log in, please try resetting your password at this link. If you get an ‘invalid user email’ message, that means you do not have an account with Society6. That is ok, it is super easy to sign up, just head here. Make sure you use the same email as your previous orders so we can link them to your new account.

  • We know that pesky customs charges are the worst and trust us when we say that they are out of our control and are paid to your government and not us.

    The first time you’re asked to pay customs or duties on an order, we are willing to refund you!

    Send us a photo of your customs receipt and we would be happy to reimburse you for the amount of the fee (please note: we are unable to refund you for more than the total amount paid for your order).

    Our team is standing by to help out, connect with them here. 

    *This is a one time offer per customer and does not apply to wholesale/bulk purchases*

     

  • Please click below to contact our legal team for questions and concerns regarding intellectual property.

     

     

  • Our team is standing by to help 7 days a week 6am to 10pm pacific standard time and will get back to you within 8 hours during those times.