Help Center

Anything else we can help with?

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    Shipping

    How much do you charge for shipping?

    It depends. Shipping is calculated during checkout and varies based upon what product you’re purchasing. Different weights, different shipping costs.

    Where can you ship furniture?

    Currently, we can only ship furniture to US addresses. We are also unable to ship to PO boxes or military addresses.

    Average Delivery Times

    All of our products (including furniture) are made specifically for you when place your order!

    Once your order is placed, you should receive your order in 7-14 business days.

    Do you offer expedited shipping for furniture?

    We don’t currently offer expedited shipping for furniture.

    Can I change my shipping address after I place the order?

    You can update your shipping address (or cancel your order) within 1 hour of placing it. Either email us or go to your main account page to process a cancellation.

    Assembly

    You can download a PDF instruction manual for any furniture product at the bottom of this page! Instructions are also provided in the package.

    Return Policy

    All furniture is custom-made and printed when you order. Because of this, returns are only accepted in the case of damage.

    If your item arrives damaged or defective, you can receive replacement part(s) or a refund within 30 days of your purchase.

    How do I request a return?

    If you would like to return your purchase for a refund, you can contact our Customer Service team here to submit a request.

    Once our team has reviewed your request, we will send you a return shipping label to send your purchase back to us.

    Once we’ve received your return, we will issue a refund back to your original payment method (Credit Card, Amazon Pay, or Paypal). Refunds may take 7-10 business days to appear on your account.

    Do I have to pay for return shipping?

    You do not have to pay for return shipping. Our team will send you a prepaid shipping label. Returns are subject to a restocking fee.

  • Click here for detailed information about how and where to enter our promo and gift codes during checkout.

     

    There could be a few reasons for why your promo code is not working:

     

            *We do not allow most promos to be combined
            *Your promo code is inactive

     

    If you feel your code is active and it is not applying, our team is here to help! Contact us here and enter the code and expected discount and we will help you out.

     

  • If you can’t log in, please try resetting your password at this link. If you get an ‘invalid user email’ message, that means you do not have an account with Society6. That is ok, it is super easy to sign up, just head here. Make sure you use the same email as your previous orders so we can link them to your new account.

  • We know that pesky customs charges are the worst and trust us when we say that they are out of our control and are paid to your government and not us.

    The first time you’re asked to pay customs or duties on an order, we are willing to assist you!

    Send us a photo of your customs receipt and we would be happy to reimburse you with a coupon code for the amount of the fee, as a one-time courtesy.

    Our team is standing by to help out, connect with them here. 

    *This is a one time offer per customer and does not apply to wholesale/bulk purchases*

     

  • Please click below to contact our legal team for questions and concerns regarding intellectual property.

     

     

  • Our team is standing by to help 7 days a week 6am to 10pm pacific standard time and will get back to you within 8 hours during those times.