Help Center

Returns

  • Every Society6.com purchase is made to order and pays an artist. We certainly hope you love your item(s), but on the off chance you are experiencing any issues, we're here to help!

     

    Return Policy

    • Return requests must be submitted within 60 days of the delivery date.
    • Shipping & Handling fees paid on the original purchase are non-refundable.
    • Face masks, Furniture items, and eGift Cards are FINAL SALE and not eligible for returns.
    • Customers are responsible for return shipping costs. 
    • We do not offer Exchanges.

     

    Starting a Return

    To submit a return request, log into your Society6 account and locate the order from which you’d like to make a return.

     

    If you don't have an account, you can contact our Customer support team here!

  • Your refunds will always be directed to the original form of payment and usually appear on your bank statement within 7-10 days. 

    Please note, depending on your bank, refunds can appear on your statement in different forms:

          * A new line item: The refund is listed as a separate transaction
          * Reversal charge: The original transaction will be voided

    Please visit our FAQ for more information on our Return Policy.