Help Center

Return, Replace, & Exchange Your Order

  • If you have an issue with your order, please reach out to our Customer Support team here to start a request. For additional info on our return, replace, and exchange policies see below!


    Purchase with confidence with our 60 day Return Policy!*

    If you’ve received an item that is defective or damaged, you can request a refund by contacting our Customer Service team here.




    We can send you out a replacement of the exact item you purchased if we send you something that doesn’t meet our standards.  You can reach out to our customer support team for assistance with that here.



    If you need to exchange your item for a different size, model, please remember to provide the order number, name of the product and reason for the exchange when reaching out to our support team.  Our Support team can be reached here.


    * Please noteReturns or replacements for face masks must be submitted within 14 days of receipt.


  • Your refunds will always be directed to the original form of payment and usually appear on your bank statement within 7-10 days. 

    Please note, depending on your bank, refunds can appear on your statement in different forms:

          * A new line item: The refund is listed as a separate transaction
          * Reversal charge: The original transaction will be voided

    Please visit our FAQ for more information on our Return Policy.