Help Center

Return, Replace, & Exchange Your Order

  • If you have an issue with your order, please reach out to our Customer Support team here to start a request. For additional info on our return, replace, and exchange policies see below!

    Return

    Purchase with confidence with our 60 day Return Policy! If you’re not happy with one of our products, you can request a refund:

     

    Replace

    We can send you out a replacement of the exact item you purchased if we send you something that doesn’t meet our standards:

     

    Exchange

    This one’s a little different! If you need to exchange your item for a different size, model, or color we will:

    1. Refund your order, THEN
    2. You can place a new order for the product you want

    Begin a refund:

     

    You can view our refund processing times here: Average Refund Processing Time

  • Your refunds will always be directed to the original form of payment and usually appear on your bank statement within 7-10 days. 

    Please note, depending on your bank, refunds can appear on your statement in different forms:

          * A new line item: The refund is listed as a separate transaction
          * Reversal charge: The original transaction will be voided

    Unfortunately we are only able to process refunds within 60 days after the order has been shipped.  We are happy to provide store credit for orders being returned after that period.