Help Center

Problems with My Account

  • If you can’t log in, please try resetting your password at this link. If you get an ‘invalid user email’ message, that means you do not have an account with Society6. 

  • It can take up to 24 hours for a post/product to show up in your store. During peak upload times, such as during sales/the holiday season or when new products are released, it can take a bit longer. Sometimes things do go wrong.

    If it has been more than 24 hours since you made a change to your profile and nothing has happened, feel free to contact our support team.

  • We have an algorithm based on a variety of variables that determines which products show up on our search result pages as well as the main product pages (e.g. art print listing page). However, our most successful artists do not solely rely on us to market their products. Check out our blog post on how some Society6 artists have found success promoting their artwork through Instagram.