Help Center

Track Your Order

  •  

    Why was the Shipping Discount not applied to my order?

     

    • Shipping discounts are dependent upon the type of product purchased and the location it is being shipped to (ship-to address). 

    • Our Free Shipping promotions are applicable to all orders within the continental United States (excluding Alaska and Hawaii) and select countries. If you notice that your item does not have a shipping discount applied in your cart, your item or ship-to address may not be eligible to receive the promotion.

    • Free Shipping promotions only apply to Standard Shipping. Expedited and Rush Shipping are not included.

     

  • Since every product is made when you order it, we’ll make and ship your order within 3 business days after you’ve placed it.


    Once your order has shipped, you can track your order through:

    1. The shipping confirmation email we send you with tracking info
    2. Your Society6 account using the button below (make sure you’re logged into your account!).



    If you don’t have an account, you can create one
    here!


    *Many of our orders are shipped using DHL eCommerce. For more detailed tracking information for order, please look up your tracking number here.*


    Click
    here to see our Average Delivery Times!

     

  • After your order has shipped, our customers generally see their orders delivered in the below timeframes.

     

    Location Average Delivery Time Courier
    USA 5-10 days USPS
    Australia 5-10 days Australian Post*
    International 1-3 weeks Local Postal Service

    *applies to Wall Prints, Mugs, Notebooks, Throw Pillows, Wall Tapestries - all other items, please refer to international ship times.


    If you’re having trouble tracking your order, please contact us below!