Help Center

Orders

  • How long until I receive my order?

    Customers can estimate when to expect their order’s arrival by using the formula below:

     

    Production Time + Transit Time = Estimated Arrival

     

    PRODUCTION TIMES

    Most Items

    3-4 Business Days

    Credenzas

    5-7 Business Days

     

    TRANSIT TIMES

    Shipping Region

    Estimated Delivery*

    Shipping Method

    US

    5-10 Business Days

    Standard

    US

    2-3 Business Days

    Expedited

    US

    1-2 Business Days

    Rush

    Australia

    5-10 Business Days

    Standard**

    International***

    10-15 Business Days

    Standard

    *Some standard shipping carriers are still experiencing delays due to the effects of COVID-19. These delays may impact package tracking information and extend delivery times.

    **Applies to Wall Prints, Mugs, Notebooks, Throw Pillows, Wall Tapestries - all other items, please refer to International Transit Times.

    ***Canada- orders are currently experiencing an additional 3-5 business day delay, with a few orders seeing delays of up to 10 business days.

    International Destinations- In rare cases, some orders may experience an additional 1-2 weeks of transit time.  

     

     

     

  • We have several vendors around the world in Australia, Germany, Italy, the UK, South Korea and the US that help us get our artist-designed products to customers.

    Each vendor produces certain items in our product line, so although you might be located near one of our vendors, your item may still ship from one of our other locations. 

  • Unfortunately, we do not offer customization at this time.

    The designs submitted by artists cannot be altered and the products in which the designs are printed cannot be modified.

    As a side note, some artists list their contact information in their bio so that customers may be able to reach out directly with a request. As an alternative, customers can also leave a comment or review on the product page with requests.

  • How can I track my order?

    Once your order has shipped, you will receive an email with a link to tracking information.

    Customers can also log into their account and click on the “Orders” section to find Tracking Details.



    If you don’t have an account, you can create one
    here!