Help Center

Orders

  • How long until I receive my order?

    Customers can estimate when to expect their order’s arrival by using the formula below:

     

    Production Time + Transit Time = Estimated Arrival

     

    PRODUCTION TIMES

    Most Items

    3-4 Business Days

    Credenzas

    1-2 Weeks

     

     

     

    SHIPPING TRANSIT TIME AND COSTS
    Pre-discounted Order Subtotal
    (Before Any Discounts/Promos Applied)    		 Continental US AK/HI APO/FPO Canada
    Standard
    (5-10 business days)    		 Rush
    (2-3 business days)    		 Expedited
    (1-2 business days)    		 Standard
    (5-10 business days)    		 Standard
    (5-10 business days)    		 Standard
    (5-10 business days)
    $0-$35.00 $5* $25 $40 $10 $15 $10
    $35.01-70.00 $10* $30 $45 $15 $20 $15
    $70.01-150.00 $15* $35 $50 $20 $25 $20
    $150.01-$250.00 $20* $40 $55 $25 $30 $25
    $250.01-$350.00 $30* $50 $65 $35 $40 $35
    $350.01+ 10% of Pre-discounted Order Subtotal*  10% of Pre-discounted Order Subtotal 
    +$20    		 10% of Pre-discounted Order Subtotal
    +$35    		 10% of Pre-discounted Order Subtotal
    +$5    		 10% of Pre-discounted Order Subtotal
    +$10    		 10% of Pre-discounted Order Subtotal
    +$5

    *Excludes Product-Specific Shipping Surcharges

     

     

     

    PRODUCT SHIPPING SURCHARGE
    (Standard Shipping Only)
    Large Rug 8x12 Standard Shipping Fee +$75
    Sling Chair Standard Shipping Fee +$25
    Table Standard Shipping Fee +$25
    Side Table Standard Shipping Fee +$25
    Credenza Standard Shipping Fee +$25
    Bar Stool Standard Shipping Fee +$25
    Counter Stool Standard Shipping Fee +$25
    Bench Standard Shipping Fee +$25

     

  • We have several vendors around the world in Australia, Germany, Italy, the UK, South Korea and the US that help us get our artist-designed products to customers.

    Each vendor produces certain items in our product line, so although you might be located near one of our vendors, your item may still ship from one of our other locations. 

  • Unfortunately, we do not offer customization at this time.

    The designs submitted by artists cannot be altered and the products in which the designs are printed cannot be modified.

    As a side note, some artists list their contact information in their bio so that customers may be able to reach out directly with a request. As an alternative, customers can also leave a comment or review on the product page with requests.

  • Customers with a Society6 Account

    • Log in to your account and click on the “Orders” section to find Tracking Details

    Guests

    • Orders placed without an account can be tracked via the "Track My Order" link in your Order Shipment email

    If you don’t have an account, you can create one HERE! So long as the email address used to create an account is the same as the one used to place the order, your account will display the order details within the new account.