You can upgrade your plan anytime from yourArtist Studio. Under "My Account" in Artist Studio, select "Manage Artist Plan" to make changes to your plan.
Upgrade from Free to Basic
When you upgrade from the Free to Basic Plan, you will have immediate access to Basic features after completing payment. The upgrade charge of the Basic Plan monthly price ($4.99/month) will occur immediately and the monthly renewal date is set at that time.
Upgrade from Free to Pro
When you upgrade from the Free to Pro Plan, you will have immediate access to Pro features after completing payment. The upgrade charge of the Pro Plan monthly price ($12.99/month) will occur immediately and the monthly renewal date is set at that time.
Upgrade from Basic to Pro
When you upgrade from the Basic to Pro Plan, you will have immediate access to Pro features after completing payment. There will be no change to your monthly renewal date and you will be prorated for the partial month of service when applicable.
You can change or cancel your plan anytime from your Artist Studio. Under "My Account" in Artist Studio, select "Manage Artist Plan" to make changes or cancel your plan. Please note, Artist Plans cannot be paused.
Downgrading from Pro to Basic
If the downgrade occurs in the middle of a billing cycle you will not pay for unused days in the Pro plan and instead pay a prorated amount for days left in the month for the Basic plan. There will be no change to your monthly renewal date and on the next month's billing cycle you will pay the Basic monthly price of $4.99/month.
If your design uploads exceed the 100 design limit, you will be required to delete designs to meet the limit or allow Society6 to delete designs on your behalf before your account can be downgraded.
Downgrading from Pro to Free → Plan Cancellation
When you cancel your Pro Plan, you will continue to have access to Pro features until the end of the current billing cycle. If your design uploads exceed the 10 design limit, you must delete designs to meet the limit or allow Society6 to delete designs on your behalf before your account can be downgraded. If you had adjusted your pricing, your Markup % will be set to 10% after your Pro Plan expires. On the next month's billing cycle you will no longer pay a subscription fee.
Downgrade from Basic to Free → Plan Cancellation
When you cancel your Basic Plan, you will continue to have access to Basic features until the end of the current billing cycle. If your design uploads exceed the 10 design limit, you must delete designs to meet the limit or allow Society6 to delete designs on your behalf before your account can be downgraded. If you had adjusted your pricing, your Markup % will be set to 10% after your Basic Plan expires. On the next month's billing cycle you will no longer pay a subscription fee.
You can change your payment method for your Artist Plan anytime from your Artist Studio. Under "My Account" in Artist Studio, select "Manage Artist Plan" to update your credit card information.
We will attempt to alert you before your credit card expires. If your credit card information hasn't been updated before we process your monthly payment you will receive an email letting you know that your payment has failed and prompting you to update your payment method.
If you have not updated your payment after receiving the final email notification, your account will be downgraded to the Free Plan. If your Artist Studio exceeds the 10 design limit, your 10 best selling designs will remain in your Artist Studio and the rest will be removed. If no sales data is available, your most recently uploaded designs will remain. If you had set your pricing, your Markup % will be set to 10%.
You can review your billing history for your Artist Plan at any time in your Artist Studio. Under "My Account" in Artist Studio, select "Manage Artist Plan" to update your credit card information.