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Why is My Promo Code is Not Applying to My Order Correctly?

A few things to consider if your code is giving you issues:

  • Only one code can be applied per order.
  • Free shipping promotions are valid exclusively for orders with Standard Shipping in the continental US only (Lower 48 States).
  • Our % off discount codes are not stackable with sitewide % off discounts. Applying a code will override any sitewide discounts.
  • A previously added coupon code may still be applying to your order. To get rid of a coupon code promotion, please click the X next to the “Coupon Code Applied” message in the cart.


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If you're still having issues, reach out to our Customer Support Team here.


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