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How Do I Downgrade or Cancel My Plan?

You can change or cancel your plan anytime from your Artist Studio. Under "My Account" in Artist Studio, select "Manage Artist Plan" to make changes or cancel your plan. Please note, Artist Plans cannot be paused.

 

Downgrading from Pro to Basic 

If the downgrade occurs in the middle of a billing cycle you will not pay for unused days in the Pro plan and instead pay a prorated amount for days left in the month for the Basic plan. There will be no change to your monthly renewal date and on the next month's billing cycle you will pay the Basic monthly price of $4.99/month.

If your design uploads exceed the 100 design limit, you will be required to delete designs to meet the limit or allow Society6 to delete designs on your behalf before your account can be downgraded.

 

Downgrading from Pro to FreePlan Cancellation

When you cancel your Pro Plan, you will continue to have access to Pro features until the end of the current billing cycle. If your design uploads exceed the 10 design limit, you must delete designs to meet the limit or allow Society6 to delete designs on your behalf before your account can be downgraded. If you had adjusted your pricing, your Markup % will be set to 10% after your Pro Plan expires.  On the next month's billing cycle you will no longer pay a subscription fee.

 

Downgrade from Basic to Free → Plan Cancellation

When you cancel your Basic Plan, you will continue to have access to Basic features until the end of the current billing cycle. If your design uploads exceed the 10 design limit, you must delete designs to meet the limit or allow Society6 to delete designs on your behalf before your account can be downgraded. If you had adjusted your pricing, your Markup % will be set to 10% after your Basic Plan expires. On the next month's billing cycle you will no longer pay a subscription fee.

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